proudlycanadiancanadian

Shipping Policy

Local Pickup

We offer free local pickup at our Quebec City location for your convenience.

  • Available during business hours: Monday to Friday, 9am - 5pm EST
  • Select "Local Pickup" during checkout
  • You'll receive an email when your order is ready for pickup

Canada Post Delivery

We ship all orders through Canada Post with tracking provided on every shipment.

Estimated Delivery Times:

  • Local (Quebec): 1-2 business days
  • Major cities: 2-3 business days
  • Rural areas: 3-7 business days
  • Remote locations: 7-14 business days

*Delivery times are estimates and may vary based on weather conditions and Canada Post service updates.

Processing Time

Each canvas print is carefully crafted to order:

  • Standard orders: 2-3 business days processing time
  • Processing begins once payment is confirmed
  • You'll receive an email with tracking information once your order ships
  • Rush processing may be available upon request

Shipping Costs

  • Local Pickup: Free
  • Standard Shipping: Calculated at checkout based on size and destination
  • Free shipping on orders over $150 (some remote locations excluded)

Order Tracking

Stay informed about your order status:

  • Tracking number provided via email once order ships
  • Track your package directly through Canada Post's website
  • Email notifications for order confirmation, processing, and shipping
  • Contact our customer service team for additional tracking support

Need Help?

Our customer service team is here to help with any questions:

Email: info@canvasprintshop.ca
Phone: (514) 441-2230
Opening Hours: Monday-Friday 9am-5pm EST